Aware / Operational Intelligence

How long does it take for information to flow through your organization? What could you do with a direct line between the breakroom and the boardroom? Here’s how three companies …

Modern business moves at lightning speed. Modern leaders need new ways to keep up. The future of work is here — hybrid, collaborative, and always-on. Traditional employee listening solutions don’t …

Your people have the insights your business needs for success. Here’s how to access them. Why should a business be customer centric? Because customers are the bottom line. Without customers, …

The retail landscape has never been more competitive. Leading brands are using people intelligence to stay ahead. Brick-and-mortar retailers have been struggling for decades. The term “retail apocalypse” was coined …

Smart analysis of collaboration tool data is helping retailers uncover new insights from the front line and take a proactive approach to operational intelligence. One of the biggest challenges for …

Learn how to scale social listening for employees in large organizations. How do you know when your employees are unhappy? How long does it take for frontline complaints to reach …

The pandemic changed the employee-employer relationship for good. Here’s how the data your business already holds can help you navigate the new paradigm. The COVID-19 pandemic fundamentally changed employer-employee relationships …

First Published Jun. 2022. Updated Mar. 2024. IT leaders hold the key to unlocking real business value and revolutionizing the future of work What have the last few years looked …