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Security, Compliance & Organizational Intelligence for Microsoft Teams

Microsoft Teams is a leading collaboration app, trusted by over a million companies worldwide to help 270 million daily active users work together faster. Aware for Microsoft Teams provides comprehensive security, governance and compliance for collaboration datasets, infused with advanced operational intelligence insights extracted from employee voices at scale.

Satisfy compliance requirements with content monitoring, acceptable use policy enforcement, and governance/privacy controls

Protect data in Microsoft Teams with Data Loss Prevention (DLP), digital forensics, behavior analytics and data exfiltration mitigation

Perform faster early case assessment with AI/ML-enhanced eDiscovery results refined by keyword, regex, message type and more

Amplify the collective voice of your employees with automatic sentiment analysis, behavioral trend insights and advanced reporting


Aware's Microsoft Teams Integration Capabilities

Information Security for Microsoft Teams

Maintain 360-degree oversight of risks in collaboration datasets with real-time data ingestion and intelligent analysis for heightened information protection.

Data Loss Prevention (DLP)

Automate Data Loss Prevention (DLP) in collaboration with smart workflows that identify unauthorized data or file sharing and flag risk in near real time.

Insider Threat Detection

Proactively identify insider threats with AI-enhanced behavior analysis that normalizes data for your organization for greater accuracy and fewer false positives.

Forensic Research and Investigation

Expedite forensic content search and conduct comprehensive investigations into collaboration datasets from a single source of truth.

Regulatory Compliance for Microsoft Teams

Meet legal requirements and enforce internal policies with granular permissions that provide effortless compliance across Microsoft Teams from a centralized platform.


AI-powered federated search simplifies electronic discovery with faster contextualized results and export to all major eDiscovery tools for investigation and review.

Compliance Adherence

Surface violations and enforce acceptable use policies in with AI/ML-enhanced workflows that ingest and analyze messages in real time and automatically coach noncompliant behaviors.

Organizational Intelligence for Microsoft Teams

Get insights from employee voices at scale to understand what’s really happening in your business and what your people and customers care about most.

Initiative Tracking & Feedback

Visualize how new initiatives are received within the workplace and understand at-a-glance where messaging fails to hit the mark.

Employee Experience

Uncover what’s trending among your people with smart insights that surface the topics that matter most to employees.

Sentiment & Toxicity

Understand how sentiment fluctuates with sentiment scoring normalized for your organization and get advance notice when toxicity begins to spread.


What is Microsoft Teams? When was it started?

Microsoft Teams is a business communication tool that enables employees to break down business silos and communicate faster and more effectively with their colleagues. Teams was initially released in 2017, and as of 2022 it had 270 million daily active users. Microsoft Teams is part of the Microsoft 365 family of apps.

Are Microsoft Teams chats and messages private?

Teams provides end users with several different types of chat and messaging features. Chats can be one-on-one or involve groups of users. Each user can also use their personal chat channel messages to set reminders or save information. These chats are all visible to anybody involved in them but are not visible to other users. Chats also appear in Channels under the Posts tab. These are visible to everyone who has access to that Channel. Whether a chat is private or not, businesses can exercise control over all messages in their Microsoft Teams environment and may do so to ensure regulatory compliance and acceptable use or to fulfill legal and other business needs.

Can users delete Microsoft Teams messages and chats?

Users are able to edit or delete their sent messages in Microsoft Teams. However, other members of the chat will see a notification that a message was changed or removed. Users can also delete one-to-one, group and meeting chats from their Teams dashboard. This will only remove the chat from that user’s Teams menu. The chat and full message history will remain visible to other participants. Company administrators can change these settings for their Teams environment and even when users are able to delete all their content, a record of what it contained may still exist to fulfill retention and other policies.

Does Microsoft Teams encrypt messages?

Microsoft Teams uses industry standard security to protect data-in-place, including Transport Layer Security (TLS) and Mutual Transport Layer Security (MTLS) to secure instant messages and Secure Real-time Transport Protocol (SRTP) to protect media traffic. Teams also supports end-to-end encryption (E2EE) on an opt-in basis that must be set up by a company administrator.

Can Microsoft Teams receive text messages?

Teams is available as an app on all major operating systems, including iOS and Android. However, users can join in Teams chats via SMS message. Text message users can receive up to 1000 messages from each group chat, although some rich media content will not be delivered.

Can users invite or chat with external users to Microsoft Teams?

Users can invite people from outside their organization into their Teams workspace unless Guest Access has been deactivated by the company administrator. To join a Teams chat, external users must have or create a Teams or Skype profile.

Does Microsoft Teams use Artificial Intelligence (AI) like ChatGPT?

Microsoft Teams uses some Artificial Intelligence (AI) enhancements to improve user experience. Some examples include automatic echo cancellation and background noise suppression in Teams video meetings. ChatGPT is an Artificial Intelligence chatbot created by OpenAI, based on the GTP-3 language model. In partnership with OpenAI, Microsoft has integrated some features of ChatGPT into its Teams Premium tool. These features include creating automated meeting minutes and intelligent recaps, notes and follow-up actions.

Is Microsoft Teams available for government users and contractors?

Teams is available for the US Government Cloud Community (GCC) and meets all required security and compliance standards for data protection, including FedRAMP, DoD IL2 and ITAR.

Does Microsoft Teams have a Slack integration?

Microsoft Teams offers a Slack integration that enables Teams calls directly from the Slack app. Users can join or initiate Teams calls by connecting their Slack account with their Office 365 account and installing the Teams integration app.

What are E3 and E5 licenses for Microsoft Teams? How is Aware different?

Microsoft enterprise users can improve their security and risk posture across Microsoft software and apps using E3 or E5 licenses. An E3 license includes Microsoft 365 apps, Outlook email and calendar, SharePoint, Yammer, OneDrive for Business and more, supported by security, compliance and Data Loss Prevention (DLP) functionality from Azure, BitLocker and Compliance Center. E5 licenses contain everything included in E3, plus advanced threat protection, information security and compliance features. Aware offers DLP policies, advanced eDiscovery tools and insider threat detection for Microsoft Teams supported by comprehensive audit logs, plus advanced organizational intelligence insights from digital messages at scale. In addition to Teams, Aware supports all major collaboration tools, including Slack, Zoom, Webex by Cisco and Workplace from Meta.

What retention policies does Microsoft Teams have?

By default, Microsoft Teams data is set to store for seven years. Workspace administrators can set new retention policies, up to retaining data indefinitely, or delete data from Teams.

How can organizations detect sensitive information shared in Microsoft Teams?

Aware helps organizations detect sensitive data sharing in Microsoft Teams using Artificial Intelligence (AI) and Machine Learning (ML) workflows that automatically ingest Teams data and analyze it in real time against a growing library of regular expressions and keywords. Aware administrators can configure workflows to suit their company’s specific requirements to increase results relevance and reduce false positives.

What other collaboration tools is Aware available for in addition to Microsoft Teams?

Aware provides risk intelligence and organizational insights for all major collaboration tools, including Slack, Zoom, Webex and Workplace from Meta. Aware ingests data from all tools into a single, centralized platform for efficient data management and universal control across the digital ecosystem.

What organizational intelligence insights can Aware provide for Microsoft Teams?

Aware uses industry-leading Natural Language Processing (NLP) trained on millions of real collaboration messages to surface the subjects that matter most to employees. Intelligent sentiment-scoring normalized for individual organizations provides enhanced context into how different subjects affect employee experience. With these insights, business leaders can make more informed decisions and respond in real time to changes in sentiment across the organization. Aware also provides advance notice when negativity begins to spread, giving businesses the opportunity to react before toxicity takes hold.

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