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What’s in your Slack data?

Digital conversations are now a primary hub for workplace communication, with over 18 trillion messages sent in 2022 via tools like Slack, Teams, Zoom Chat, and others. This dataset brings new threats and opportunities. Learn what to expect in a business of your size based on data collected in the Aware Research Series.

No. of employees

12497

100

50,000

No. of messages per month

7045454

5,000

40,000,000

Results are calculated from Aware Research Series data based on enterprise use of Slack.

Part 1 of 3

Key business information and insights live in collaboration

Identify threats, improve decision-making, and even boost employee morale when you understand what lives within your data.

Stay on top of potential risks.

As collaboration increases, so does risk—exposing you to regulatory fines, reputation damage, and loss of valuable intellectual property.

  • Nearly 50% of all data breaches were caused by stolen credentials. Identify patterns of unauthorized credential sharing to maintain a secure environment.
  • 1:166 messages contain “Corporate Sensitive Data”—data that, if leaked, could negatively impact your bottom line.
  • Screenshots make up the bulk of images shared and are statistically more likely to include sensitive information, such as PII, proprietary code, and corporate financials.
collab-lock

1,409

Passwords

collab-sheild

42,272

Sensitive Data

collab-image

169,090

Screenshots

collab-print

746

Credit Card

A direct line from the break room to the board room.

Conversation data holds key insights into the voice of your employees. It’s important to listen—employees who feel heard are 4.6x more likely to feel empowered to do their best work.

  • Sentiment indicates whether the emotion behind communication is positive or negative. Companies with happy employees outperform the competition by 20%.
  • Toxic speech determines if conversation is healthy, inappropriate, or toxic. Toxicity leads to lower morale, higher turnover, and lower productivity.
  • Negative sentiment is part of healthy organizations—but when conversations turn toxic, your culture is compromised. Aware provides the context necessary to understand the meaning and intent behind these conversations, so you can stay ahead of potential problems.
message-makeup-1
Sentiment
  • Neutral
    6,700,226
  • Positive
    246,590
  • Negative
    98,636
message-makeup-1
Toxic Speech
  • Healthy
    6,974,999
  • Inappropriate
    49,318
  • Toxic Speech
    21,136
  • Hate Speech
    4,227
Part 2 of 3

Know where messages are sent—and what’s attached

Identify potential blind spots, understand when messages are modified, and learn how employees prefer to communicate.

Images
 
281,818
Edits / Deletes
 
133,863
Files
 
35,227

Data Types

Aware research shows that just 3% of all messages contain images—but that files and images pose a greater security risk than text alone.

Visibility into edited or deleted messages is vital to understanding risks and maintaining compliance.

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  • Direct Messages
    4,692,272
  • Private Groups
    1,676,818
  • Public Groups
    676,363
  • External Messages
    77,499

Data Locations

Understanding where employees communicate will help identify your blind spots, particularly in private groups or direct messages.

Direct messages often contain valuable IP and confidential credentials—and they are 160% more likely to be toxic than messages in public channels.

Part 3 of 3

See how you stack up—get your customized collaboration Risk Assessment.

Every organization is unique. See what lies beneath the surface of your conversation data—and how Aware can help you secure and transform your digital workplace.

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