Frontline Insights, Data Protection & Legal Compliance for WorkJam

WorkJam is widely used by companies in the service and hospitality industries, healthcare, finance, logistics, manufacturing and more. WorkJam provides employee relationship management for any company with hourly or shift workers, from big box retailers to law firms.

Some of the world’s biggest brands use WorkJam for hourly human resource management and frontline collaboration, including Shell, Ulta, an iconic tech giant and a leading big box store.

WorkJam drives workforce orchestration at every level of the company. Through integrations with top collaboration tools like Microsoft Teams and Salesforce, frontline workers have the opportunity to join the conversation and forge new connections and greater cooperation with colleagues in the corporate branch of the business.

The WorkJam Employee Relationship Management Platform supports key regulations and helps companies to meet industry needs through partnership with compliance management platforms like Aware. Aware empowers WorkJam customers to adhere to internal and external policies and surface risks in real time, reducing the threat of malicious insiders or data breaches.

Aware streamlines Data Loss Prevention (DLP) functionality in WorkJam through automated data protection and remediation workflows customized for each business’s unique needs. Companies use Aware to take control of information security in WorkJam datasets.

Aware supports GDPR compliance in the WorkJam digital workplace through intelligent automations that isolate messages by custodian in the Aware archive. This makes it easier for companies to comply with employees’ Data Subject Access Requests (DSARs) as outlined by the GDPR by identifying their personal data in a timely fashion.

Aware delivers complete, 360-degree oversight of WorkJam collaboration messages, including public, private and group conversations, revisions and deletions. Federated search capabilities enable faster eDiscovery and improved information security by narrowing results using Artificial Intelligence-powered filters that cut through the noise and increase relevance.

Aware supports outsourcing exports to all major eDiscovery software in DAT, CSV and PDF (singular results only) formats.

Aware uses world-class data science and industry-leading Natural Language Processing (NLP) trained on millions of real collaboration messages to analyze digital conversations in near real-time and identify more cases where sensitive information is shared. When Aware detects PII or PHI being shared in WorkJam, automated workflows help alert managers, coach employees and remediate sensitive information sharing in WorkJam.

WorkJam enables users to send a range of message types, including public group messages, private group messages, and direct messages. Aware supports all WorkJam message formats, ensuring that business leaders maintain full oversight and compliance within WorkJam.

Aware collaboration intelligence platform provides security, risk management and business intelligence capabilities for all major collaboration tools, including Slack, Microsoft Teams, Zoom and Workplace from Meta. Aware ingests data from collaboration tools into a holistic, centralized repository for greater oversight and faster, easier understanding and management of the entire collaboration ecosystem from one single source of truth. Contact us to learn more about how Aware empowers IT departments to deliver infosec solutions and business insights in collaboration tools.

Aware uses proprietary machine learning and industry-leading Natural Language Processing (NLP) to enrich WorkJam messages with sentiment and conversation health analysis scores normalized for each individual company. This data is collected and analyzed at an aggregate level to provide businesses with insightful understanding of how sentiment shifts across the organization in near real time. Some of the world’s leading enterprises trust Aware to help them understand their organization’s culture and health at scale.