Filling Gaps Between Traditional Employee Experience Surveys

Their Story

A global pharmaceutical company wanted their leadership team to better understand their overall employee feeling and engagement more frequently than their existing annual surveys. These surveys tend to occupy 6-8 months of their time, come at a high cost, and bring the risk of skewed data from their employees. Instead of gathering information through surveys, they wanted a process that could give the organization a daily gut check of their employees.

With Aware's Spotlight application, they were able to get a pulse on employee sentiment across their collaboration platforms in real-time. Spotlight allowed them to see trending topics within their collaboration platforms and identify the sentiment behind them. They were also able to uncover not only the relevant messages themselves, but the associated context.

After implementing Aware, the communications and people teams began partnering on a monthly culture report for senior leadership. Integrating with Aware boosted the company’s employee satisfaction, eliminated their survey software and provided a way to improve the overall culture of their company.