Aware Customer Story
Filling Gaps Between Traditional Employee Experience Surveys
Industry
Healthcare & Pharmaceuticals
size
Global
Platform
Microsoft Teams, Workplace from Meta
stakeholders
Internal Communications, Digital Workplace, HR
Use Case
Human Risk
Thanks to Aware, our leadership team is now so much more in sync with our employees. It's improved our culture significantly.
Director, Internal Communications
A global pharmaceutical company wanted their leadership team to better understand their overall employee feeling and engagement more frequently than their existing annual surveys. These surveys tend to occupy 6-8 months of their time, come at a high cost, and bring the risk of skewed data from their employees. Instead of gathering information through surveys, they wanted a process that could give the organization a daily gut check of their employees.
With Aware's Spotlight application, they were able to get a pulse on employee sentiment across their collaboration platforms in real-time. Spotlight allowed them to see trending topics within their collaboration platforms and identify the sentiment behind them, providing an early warning system for signs of toxicity or insider risk. They were also able to uncover the associated context.
After implementing Aware, the communications and people teams began partnering on a monthly culture health report for senior leadership. Integrating with Aware strengthened their risk posture, eliminated their survey software and provided a way to improve the overall culture of their company.
Reduced Employee Attrition
The cost of replacing an employee is estimated at 150% of the departing employee's salary.
Improved Company Culture
Employees who feel heard are 4.6x more likely to feel empowered to do their best work.
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