Protecting Collaboration Data from Leaks

Their Story

A large technology service company has many consultants that are employed by external clients, who work on highly sensitive projects for their organization. Typically, these consultants have separate communication devices, one for their internal projects and another for the client. This company was concerned about the risk of consultants sharing client intellectual property on their separate devices, through internal collaboration platforms. This could potentially jeopardize their reputation. They needed a system that could detect and report on cases where confidential data was shared.

They used Aware’s real-time Signal features to ensure that all shared data was appropriate and safe. In the instance that sensitive data was shared across conversations, they were able to dig deeper into the context behind the conversation to discover why the information was shared.

With Aware, the company was able to implement a workflow that proactively alerts and hides potentially sensitive information to further alleviate internal risks. They were also able to flag instances where a leak was at risk of occurring and use it as a coaching opportunity within their broader organization.