Aware Customer Story
Providing for the Safety and Well-being of Frontline Workers
Industry
Retail, Food and Beverage
size
Global
Platform
Workplace from Meta
stakeholders
Human Resources
Use Case
Human Risk
Aware alerts quickly identified inappropriate conversations and employee harassment
Human Resources Officer
A global franchise restaurant used Aware to find potential violations of their corporate acceptable use and harassment policies. In one case, an event was triggered that showed a manager having inappropriate conversations and relations with their subordinate.
They were able to look at historical conversations between these two employees and found that the subordinate recently ended the relationship, and the manager was retaliating against them by not scheduling them for shifts.
While they were unhappy to uncover situations like these, they welcomed the chance to rectify them, as they were in direct violation of their goal to provide a safe workplace for their employees. With Aware they were alerted to the conversations in near-real time, see the full context of the situations and immediately act by involving company leadership and local authorities.
Improved Company Culture
88% of job seekers say that a healthy culture at work is vital for success.
Protected Brand Reputation
86% of potential employees would not apply or continue to work for a company that has a bad reputation with former employees or the public.
Reduced Employee Attrition
Companies report a 5% annual cost savings by reducing turnover expense, equating to millions.
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