As Gen-Z enters the workforce and employers consistently look for the best talent, today’s workforce is on the path to change. Companies are interested in building teams diverse in both location and skillset, while employees are looking for flexibility in their schedule and work environment.
Having a team of employees across time zones and cultural regions allows companies to provide 24/7 customer-service and provides customers with access to a multilingual pool of customer support representatives, making communicating with your customers fast and easy.
The Key Challenge of a Distributed Team: Communication
While distributed work creates opportunity for more diversity and flexibility, day-to-day small talk and kitchenette run-ins are often eliminated with distributed work. As a result, intentional communication is critical in order to ensure clear work expectations and minimal barriers among employees.
Close the Communication Disconnect
If you had a question while working in the office, you would likely turn to someone on your team for help. Working from home should be no exception. Whether you have a team working on a large project or individuals with work-related questions, your organization needs an effective way to communicate.
Create a Powerful Workforce Through Enterprise Collaboration
If you want to overcome these challenges and embrace the future of distributed work, it’s time to give your employees the ability to communicate from anywhere, at any time. The first step is the selection of a platform for your workforce. There are many players in the space and one-size-does-not-fit-all. Download our resource on choosing a collaboration platform to learn the good, bad and ugly on the top players in the market.