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How Aware customers streamline operations, reduce risk, and boost productivity

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Aware's AI Data Platform Dominates in Head-to-Head Showdown Against Meta's Llama-2

by Jeff Schumann

Aware‘s NLP Models deliver accuracy rates 25% higher and at less than 1% of the overall costs of Llama-2.

COLUMBUS, Ohio, July 27, 2023 -- Aware, the AI Data Platform for workplace conversations, today unveiled its performance against Meta's latest release, Llama-2. As the tech world buzzes about Llama-2, Aware has conducted a benchmark test to compare the accuracy and cost-effectiveness of its AI models to Meta's large language model. The results demonstrate that Aware's purpose-built platform for workplace conversations outshines industry-leading large language models with remarkable accuracy and speed, all at a fraction of the cost.  

Meta’s introduction of Llama-2 has set a new gold standard in large language models, providing the market with best-in-class open-source AI. Available in 7b, 13b, and 70b parameters, Llama-2 pushes the envelope in AI innovation and can be leveraged in countless groundbreaking applications.  

To judge the efficacy of Llama-2 out of the box, the Aware team ran a series of comparison tests of Llama-2-13b against Aware’s sentiment models. In these tests, Llama-2-13b achieved an accuracy of 62.7% in zero-shot sentiment determination, whereas Aware’s sentiment models boasted an impressive accuracy rate of 87.3%. The difference in these results lies in Aware’s narrowly trained, highly curated models over the one-size-fits-all approach used in large language models. Instead of leveraging publicly available data, Aware’s models are trained on a proprietary dataset of heterogenous digital workplace conversations for the express purpose of interpreting the ways communication occurs in the modern workplace. This results in more accurate and representative insights than generic datasets. 
"We recognized from the very beginning that organizations would be making crucial decisions about their company and people by understanding in real-time the fluid behaviors like sentiment," stated Matt Pasternack, Chief Product Officer at Aware. "Continuously investing in the development of our ML/AI data platform, which not only exhibits industry-leading accuracy but also demonstrates remarkable adaptability to the ever-changing landscape of human behavior, remains a top priority for us at Aware." 

Cost-effectiveness remains a significant advantage of the Aware platform over larger language models. At their current volumes, the platform operates at just a fraction of the cost, with an approximate monthly expense below $1,000, compared to Llama-2-13b's staggering $181,876 per month. This underscores the importance of selecting tools that offer superior results while aligning with business objectives and budget constraints. 

Jason Morgan, VP of Data Science at Aware, emphasized the importance of understanding the trade-offs when businesses consider which models to adopt. He said, "You can't deploy large language models and immediately expect state-of-the-art results. We have years of experience building sentiment models tailored to specific use cases, and the results are significantly better than what you can get out-of-the-box with Llama-2. It's crucial for businesses to understand these nuances and select the model that will give them superior results based on their needs.” 

Considering these developments, Aware encourages companies to carefully evaluate factors such as performance, cost, scalability, and the need for fine-tuning models to align with specific use cases. The Aware platform stands ready to empower businesses with the contextual intelligence needed to thrive in today's fast-paced, data-driven world. The future of AI and NLP lies in informed choices that maximize value, and Aware's platform proves to be a game-changer in achieving just that. 


What can Aware analysis uncover in massive, unstructured datasets? We analyzed frontline worker conversation on Reddit to find out.

Topics:Artificial Intelligence/Machine LearningPress Release