Aware Customer Story
Utilizing Search & Discover to Easily Fulfill Data Subject Access Requests
Industry
Non-Profit
size
Mid-Market
Platform
Workplace from Meta
stakeholders
IT, Risk
Use Case
Compliance
With Aware, handling DSARs have become quicker and more cost effective while remaining compliant.
Director of IT
Employees can request a Data Subject Access Request (DSAR) at any time at this non-profit organization. The ability to search and export this information from collaboration platforms is important to fulfill these requirements, but the organization was unsure how to do this, as the functionality was not native to their tool.
Using Aware’s Search and Discover application, they were able to pull all the messages from and mentions of an individual user. Search and Discover made it possible for them to seamlessly filter by type of file as well as time period. They could easily export the data to a CSV file and then distribute as needed.
With Aware, the organization can now easily remain compliant and provide requested data while respecting the privacy of others. They are also able to uncover this data quickly with limited resources, allowing them to reduce the amount of time necessary to fulfill a DSAR.
Reduced Expenses
It costs an average of $1,400 for organizations to manually process a single DSAR, with most taking more than two weeks to respond.
Increased Efficiency
Automating tasks saves 240 hours per year.
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