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Deliver safe, secure collaboration while satisfying the needs of stakeholders across the business

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Improve your risk posture with a purpose-built solution for collaboration

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Scale, orchestrate and streamline your eDiscovery process for employee collaboration
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Establish a proactive approach to collaboration compliance and information governance


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Harness insights from surveys and collaboration data to transform the employee experience

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Aware is a contextual intelligence platform that identifies and reduces risk, strengthens security and compliance, and uncovers real-time business insights from digital conversations at scale.

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Protect your data and your people with complete, real-time visibility and centralized control of collaboration.

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AI-powered universal search purpose-built for collaboration. Find information and surfaces the full story—faster.

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Automatically capture authentic human signals from modern collaboration to support your most valuable asset.

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How Aware customers streamline operations, reduce risk, and boost productivity

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Aware Customer Story

Measuring the Efficacy and Sentiment Behind Policy Changes

Industry
Non-Profit
size
SMB
PLATFORM
Slack
STAKEHOLDERS
IT, Digital Workplace
USE CASE
Key Initiative Tracking
measuringEfficiency

We’re able to easily get ahead of questions and help our employees adjust to changes we make… Aware is key for us. Director, IT

Their Story

A non-profit was concerned about unauthorized persons gaining access to their internal systems, so they introduced a new policy that automatically logged out users every 24 hours. Their leaders had seen three complaints about the change in public collaboration channels, but wanted to understand if there were more frustrations aired out in private channels.

The IT team utilized Aware’s Spotlight and Signal applications to measure real-time adoption and satisfaction regarding this change. Within Spotlight, they created a topic report on keywords that were used in complaints. These keywords allowed Spotlight to unveil related themes and either positive or negative sentiment associated with them.

The reports uncovered that employees were frustrated with the policy and that they were not given reasoning behind the change. Leadership was able to open a dialogue on the rationale behind the policy change. Moving forward, a rule on Signal will be created before changes go out to alert the team to related discussion and ensure a smooth rollout of new processes and policies.

Key Business Outcomes
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Improved Change Management

37% of companies say gaining support across the whole organization is the toughest implementation challenge.

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Improved Company Culture

More than ⅓ of staffers think their company doesn’t listen to their ideas for improvement.

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