Helping Ensure Continued Patient Privacy in Collaboration Tools

Their Story

A non-profit healthcare network needed a comprehensive solution to manage collaboration data and stay compliant with HIPAA regulations. The need for internal collaboration tools heightened during the pandemic, but employees were haphazardly sharing patient information across these platforms, putting themselves, the network, and patients at risk.

After integrating with Aware, they were able to utilize Signal's features to quickly flag, surface, and investigate inappropriate or sensitive data. Using the application. they were able to identify content that had the potential to violate HIIPAA regulations, including screenshots and file attachments.

As a result, this healthcare network is now able to anticipate and proactively resolve future risks, mitigating the potential of violating HIPAA regulations through collaboration platforms, and ultimately reducing the risk of fines, brand damage, and legal exposure.