Enabling Better Collaboration for All Employees

Their Story

A large insurance company had roughly 5,000 regulated employees who were not permitted to access the direct messaging feature within their collaboration platform due to the lack of archiving capabilities. However, they noticed their younger employees preferred to communicate through direct messaging, and this policy was tough on them. To help these individuals do their best work, they set out to find a program that could archive their content on a regular basis.

Aware had the functionality they were looking for with granular data management capabilities. After segmenting their users into regulated and non-regulated employees, the IT team set up a special data management policy directed towards those employees’ direct messages.

Finding a solution like Aware allowed this company to aid in employee success by allowing them to collaborate in the ways that worked best for them, while also ensuring that they both purged and preserved the data they need to.