Doubling Down on Workplace Safety with Aware

Their Story

Following an incident, a telecom provider increased their vigilance around safety protocols. Engineers were asked to post pictures of their jobsite set-ups and relevant questions to their internal collaboration platform. However, the safety and risk teams were unable to ensure that set-ups were being reviewed in time, and that safety-related questions were being answered quickly and correctly. Any errors or failure to follow protocol could lead to bodily harm or worse.

In partnership with Aware, the safety team developed ten Signal rules to unearth conversations related to security protocols and best practices. The rules allowed internal teams to investigate if they need to intervene or take disciplinary action. These rules were set up to surface photos, since they can reveal ignorance of safety protocols.

The risk team loves Aware – it’s cut down on safety incidents and they love how they can customize their rules to focus on photographs and specific words – cutting through the noise collaboration platforms often have!