Cultivating a More Welcoming Environment for All

Their Story

A global company relied on their internal communications platform for thousands of employees around the world. Without a way to easily surface topics of concern, moderators had to manually comb through groups, which led to major concerns around compromised employee experience.

Using Aware's Signal app, the company is automatically notified via email when safety concerns are communicated on their platform. When an employee voiced concerns about their safety, calling out their executive leadership team in the process, an alert was triggered and the post was temporarily hidden, which allowed the company to take immediate action.

Leadership was sent a notification, and steps were immediately taken to reinforce the company’s policies on diversity, equity, and inclusion, including a 1:1 dialogue with the affected employee. Leadership was impressed by the speed and accuracy with which the team was able to act on this critical issue and looks forward to continuing to use Aware to make a safe space for all their employees.