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Collaboration Intelligence Platform

Aware is a collaboration intelligence platform that identifies and reduces risk, strengthens security and compliance, and uncovers real-time business insights from digital conversations at scale.

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Aware Customer Story

Leveraging Aware to Aid in Legal Investigations

Industry
Retail, Food and Beverage
size
Global
PLATFORM
Workplace from Meta
STAKEHOLDERS
Legal
USE CASE
eDiscovery
aidInLegalInvestigations

It was super helpful that Aware was able to capture the level of information necessary to aid in our eDiscovery process. Legal Analyst

Their Story

A restaurant chain had an ongoing lawsuit where a woman felt she was retaliated against because she posted something in their collaboration platform asking for HR's phone number and needing assistance. The message was then deleted. The legal team wanted to investigate if the message ever existed and if so, if it was, in fact, posted and later deleted.

The legal team used Aware’s Search & Discover application to search all content for that specific custodian and then was able to granularly filter the content by deletes.

They found the post was in fact deleted and sent to legal. Aware’s ability to surface this information, complete with context, allowed the legal team to reduce their investigation time and gave them more confidence in their overall eDiscovery process.

Key Business Outcomes
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Reduced Expenses

Discovery accounts for 20-50% of all litigation expenses.

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Increased Efficiency

eDiscovery solutions can reduce collection time to a mere 16 minutes

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