Uncovering the Context Behind Increasing Acceptable Use Violations

Their Story

A non-profit implemented Aware to help identify violations of their acceptable use policy. In the beginning, they had received only a few alerts on inappropriate conversations – however, suddenly they noticed a huge uptick in violations of their acceptable use policy and needed to figure out why.

Using Aware's Signal and Search & Discover applications, their HR team made a problematic discovery: not only were their employees able to invite their personal non-employee friends to the organization’s collaboration platform, but they were actively inviting dozens of them.

With this valuable knowledge, they enabled the appropriate security settings in their collaboration tools to ensure only employees could use them. They also implemented additional security measures, including two-factor authentication, and used this as a coaching tool for their acceptable use policy.