Aware Customer Story
Uncovering the Root Cause of Staff Departures
Industry
Technology
size
SMB
Platform
Slack
stakeholders
Human Resources
Use Case
Employee Experience
We had to take a hard look at how engagement levels impacts our ability to retain talent. Aware gave us those insights.
HR Executive
A tech company onboarded several promising candidates in one of their departments, only to have them all leave the company within a few months. They were eager to find out why the new employees left the company, and how they could prevent this from happening in the future.
The company used Aware’s Spotlight as well as their Search & Discover applications to dig into the communication histories of the new employees within their collaboration platform and noticed that interactions had been few and far between after these employees’ first day.
While they couldn’t ascertain exactly why these employees left, they did uncover gaps in their onboarding program and the lack of engagement with fellow employees exposed a weakness in their company culture. Going forward, the company used this data to encourage more engagement and celebration of employee contributions in public channels, creating a smoother onboarding experience and improved employee retention.
Improved Company Culture
77% of employees say that a strongly engaged culture makes them do their best work.
Reduced Expenses
Cost of replacing an employee is estimated at 150% of the departing employee’s salary.
Reduced Employee Attrition
Highly engaged employees are 87% less likely to leave their employer.
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