Aware Customer Story
Creating an Engaging Environment by Implementing Aware
Industry
Retail, Food and Beverage
size
Global
Platform
Workplace from Meta
stakeholders
Internal Communications, HR
Use Case
Employee Experience
Because of Aware, the pulse we now have on our company culture has made our teams more cohesive, happier, and efficient.
Director, Talent Management
A global restaurant chain believes that employee experience is the heart of their business. In 2021, they began struggling with employee turnover. The chain was looking for a way to proactively address turnover while better engaging existing employees and improving company culture.
The company began leveraging their internal communications platform to share training materials, provide workplace feedback, and recognize one another on a job well done. Using Aware’s Spotlight feature, they were able to determine the impact of these initiatives with real-time sentiment measurement. The company also set up Signal rules to address any incidents in near-real time.
The company was able to create a feedback loop, enabling them to gain an authentic pulse on what’s working for their employees and what isn’t. They also found that they could quickly respond to situations where worker safety was jeopardized. All these initiatives led to lower turnover, a stronger culture, and increased revenue.
Improved Company Culture
Likelihood of job turnover at an organization with a strong company culture is a mere 13.9 percent.
Increased Efficiency
Companies with highly engaged workers report 20% higher sales.
Reduced Employee Attrition
Attrition can cost upwards of $1,500 per hourly employee.
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