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Collaboration Intelligence Platform

Aware is a collaboration intelligence platform that identifies and reduces risk, strengthens security and compliance, and uncovers real-time business insights from digital conversations at scale.

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Automatically capture authentic human signals from modern collaboration to support your most valuable asset.

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Aware Customer Story

Uncovering the Root Cause of Staff Departures

Industry
Technology
size
SMB
PLATFORM
Slack
STAKEHOLDERS
Human Resources
USE CASE
Employee Experience
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We had to take a hard look at how engagement levels impacts our ability to retain talent. Aware gave us those insights. HR Executive

Their Story

A tech company onboarded several promising candidates in one of their departments, only to have them all leave the company within a few months. They were eager to find out why the new employees left the company, and how they could prevent this from happening in the future.

The company used Aware’s Spotlight as well as their Search & Discover applications to dig into the communication histories of the new employees within their collaboration platform. While the interactions were pleasant, they noticed that interactions had been few and far between after these employees’ first day.

While they couldn’t ascertain exactly why these employees left, they did uncover gaps in their onboarding program and the lack of engagement with fellow employees exposed a weakness in their company culture. Going forward, the company used this data to encourage more engagement and celebration of employee contributions, creating a smoother onboarding experience and improved employee retention.

Key Business Outcomes
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Improved Company Culture

77% of employees say that a strongly engaged culture makes them do their best work.

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Reduced Expenses

Cost of replacing an employee is estimated at 150% of the departing employee’s salary.

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Reduced Employee Attrition

Highly engaged employees are 87% less likely to leave their employer.

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