There are several reasons that companies are moving away from traditional ways of working and communicating, and turning to enterprise collaboration tools. Defining your goals on the frontend of adopting a tool will ensure that you select the right tool.
Common Collaboration Adoption Goals
- Reduced Email
- Increase Productivity
- More Effective Teamwork
- Increased Transparency
The ability to collaborate in real-time tends to reduce organizational dependence on email. While email has its place, it wasn't built for collaboration. Being able to informally "chat" in a group about project plans, ideas, updates, questions and answers in real-time is much faster and more efficient than the back-and-forth of email—especially when a large group is involved.
Collaboration reduces the email burden and time spent in meetings, freeing up more time to do the work. Having unified communications and easy access to documents creates efficiencies, speeds the workflow and makes the company more agile. It increases productivity within the enterprise, creating a competitive advantage.
More Effective Teamwork
Collaboration platforms bring teammates together in real-time and allows them to work smarter. With real-time group interaction, digital collaboration often proves more efficient than email. Collecting edits to a document via email, for example, is prone to error and confusion. Having a shared document that team members can view simultaneously and edit in real-time is far more productive.
Collaboration platforms make it easier and more efficient to share ideas, information and documents within a group, leading to greater transparency around the work being done. This can also create more personal accountability and a higher level of trust—inspiring individuals and teams to share ideas more openly. This type of collaboration can also reduce counter-productive activities, such as information hoarding.
This inherent meta-knowledge with these collaboration platforms also make it possible to recover otherwise lost information when an employee departs a company.